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3.—(1) A qualifying complaint about an act or omission of a qualifying institution falling within section 11(e) or (f) of the Higher Education Act 2004(1) can only be reviewed by the designated operator where the act or omission complained of—
(a)occurs on or after 1st September 2015; or
(b)begins before that date but continues on or after it.
(2) In this article the terms “qualifying complaint”, “qualifying institution” and “designated operator” bear the same meanings as they bear in Part 2 of the Higher Education Act 2004.
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