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28. In section 368C (duties of the appropriate regulatory authority)()—
(a)in subsection (1), for “section 368D” substitute “sections 368CB and 368D”;
(b)for subsection (2)() substitute—
“(2) The appropriate regulatory authority must encourage providers of on-demand programme services to develop accessibility action plans with a view to continuously and progressively making such services more accessible to people with disabilities.
(2A) The appropriate regulatory authority must provide a single, easily accessible (including by people with disabilities), online point of contact for providing information and receiving complaints regarding accessibility of on-demand programme services to people with disabilities.”;
(c)omit subsection (3);
(d)after subsection (4) insert—
“(5) The appropriate regulatory authority must draw up, and from time to time review and revise, guidance for providers of on-demand programme services concerning measures that may be appropriate for the purposes of section 368E(4) (ensuring specially restricted material is not available to under-18s).”.
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