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Changes over time for: Section 14
Timeline of Changes
This timeline shows the different points in time where a change occurred. The dates will coincide with the earliest date on which the change (e.g an insertion, a repeal or a substitution) that was applied came into force. The first date in the timeline will usually be the earliest date when the provision came into force. In some cases the first date is 01/02/1991 (or for Northern Ireland legislation 01/01/2006). This date is our basedate. No versions before this date are available. For further information see the Editorial Practice Guide and Glossary under Help.
Status:
Point in time view as at 01/04/2012.
Changes to legislation:
There are currently no known outstanding effects for the Welsh Language (Wales) Measure 2011, Section 14.
Changes to Legislation
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14Complaints procedureE+W
This section has no associated Explanatory Notes
(1)The Commissioner must establish a procedure for the investigation of complaints about acts or omissions relating to the exercise of the Commissioner's functions (“the complaints procedure”).
(2)The complaints procedure must include provision about—
(a)how a complaint may be made;
(b)the person to whom a complaint may be made;
(c)the period within which consideration of a complaint must begin and be concluded; and
(d)action that the Commissioner must consider taking in response to a complaint.
(3)The Commissioner may amend the complaints procedure.
(4)The Commissioner must—
(a)ensure that a copy of the complaints procedure is available for inspection at the Commissioner's office, and
(b)ensure that copies of the complaints procedure are made available at such other places and by such other means (including by electronic means) as he or she thinks appropriate.
(5)The Commissioner must ensure that the arrangements for inspecting and gaining access to copies of the complaints procedure are published in such a way as to bring those arrangements to the attention of persons whom the Commissioner thinks likely to have an interest in the procedure.
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