- Latest available (Revised)
- Original (As made)
This is the original version (as it was originally made).
(This note is not part of the Order)
This Order is made only for purposes corresponding to those of the provisions of the Competition and Service (Utilities) Act 1992 mentioned in section 54(2) of that Act (amendments of electricity legislation).
Article 3 provides, in connection with regulations and determinations about standards of performance, for research into the views of customers. Article 4 requires a public electricity supplier to inform his customers about his overall performance and Article 5 requires him to establish a procedure for dealing with complaints.
Article 6 enables provision to be made by regulations giving the Director General of Electricity Supply for Northern Ireland power to determine disputes with certain customers about the accuracy of bills. Article 7 places upon a public electricity supplier a statutory duty to comply with standards of overall performance and Article 8 gives the Director power, where there is a dispute between a customer and a public electricity supplier about the terms of supply, to order the supplier to provide a supply of electricity pending the determination of the dispute.
Latest Available (revised):The latest available updated version of the legislation incorporating changes made by subsequent legislation and applied by our editorial team. Changes we have not yet applied to the text, can be found in the ‘Changes to Legislation’ area.
Original (As Enacted or Made): The original version of the legislation as it stood when it was enacted or made. No changes have been applied to the text.
Access essential accompanying documents and information for this legislation item from this tab. Dependent on the legislation item being viewed this may include: