19.—(1) The Council may provide information about consumer matters, in such form as appears to the Council to be most useful to the recipients, to consumers of electricity or gas supplied by authorised suppliers.
(2) The power conferred by paragraph (1) may be exercised by—
(a)publishing information in any manner the Council thinks appropriate for the purpose of bringing it to the attention of those likely to be interested; or
(b)furnishing information to any consumer (whether in response to a request or otherwise).
(3) Information may only be disclosed in the exercise of that power if it is information that is available to the public from some other source.