PART VISEWERAGE SERVICES

CHAPTER IGENERAL FUNCTIONS OF SEWERAGE UNDERTAKERS

Principal duties and standards of performance

Information to be given to customers about overall performanceI1153

1

Each sewerage undertaker shall, in such form and manner and with such frequency as the Authority may direct, take steps to inform its customers of—

a

the standards of overall performance established under Article 150(1)(b) which are applicable to that undertaker; and

b

that undertaker's level of performance as respects each of those standards.

2

In giving any such direction, the Authority shall not specify a frequency of less than once in every period of 12 months.

3

The duty of a sewerage undertaker to comply with this Article shall be enforceable by the Authority under Article 30.