PART IVCONDUCT OF ADULT PLACEMENT AGENCIES OPERATION OF ADULT PLACEMENT AGENCY

Visits by registered providerI125

1

Where the registered provider is an individual who does not manage the agency, he shall visit the principal office of the agency in accordance with this regulation.

2

Where the registered provider is an organisation or partnership, the principal office of the agency shall be visited in accordance with this regulation by—

a

the responsible individual or one of the partners, as the case may be;

b

another of the directors or other persons responsible for the management of the organisation or partnership; or

c

an employee of the organisation or the partnership who is not directly concerned with the conduct of the agency.

3

Visits under paragraph (1) or (2) shall take place at least once every 12 months and shall be announced.

4

The registered provider shall assist adult placement carers with whom it has placed a service user and such service users to provide their views about the agency for the purposes of visits carried out under this regulation.

5

The person carrying out the visit shall—

a

interview, in private, such adult placement carers and service users and their representatives who wish to be interviewed;

b

inspect the records referred to in paragraph 4 of Schedule 4; and

c

prepare a written report on the conduct of the agency.

6

An interview referred to in paragraph (5)(a) must take place in such reasonable place chosen by the person to be interviewed.

7

The registered provider shall supply a copy of the report required to be made under paragraph (5)(c) to—

a

the Regulation and Improvement Authority ;

b

any registered manager; and

c

in the case of a visit under paragraph (2)—

i

where the registered provider is an organisation, to each of the directors or other persons responsible for the management of the organisation; and

ii

where the registered provider is a partnership, to each of the partners.