4.—(1) The registered person shall produce a written guide to the residential family centre which shall include—
(a)a summary of the statement of purpose including the philosophy of care;
(b)the terms and conditions in respect of accommodation to be provided for residents, including as to the amount and method of payment of fees;
(c)a standard form of contract for the provision of services and facilities by the registered provider to residents;
(d)a summary of the complaints procedure established under regulation 23;
(e)the address and telephone number of the [F1RQIA].
(2) The registered person shall also provide, on request, access to a copy of the most recent inspection report and information on how to access earlier inspection reports.
(3) The registered person shall supply a copy of the resident’s guide to the [F1RQIA] and each resident or their representative.
(4) Where a HSS trust has made arrangements for the provision of accommodation with board and personal care to the resident at the centre, the registered person shall supply to the resident a copy of the agreement specifying the arrangements made.
Textual Amendments
F1Words in Regulations substituted (11.4.2014) by Health and Social Care (Amendment) Act (Northern Ireland) 2014 (c. 5), Sch. para. 1(1)(a) (with Sch. para. 1(2))
Commencement Information
I1Reg. 4 in operation at 30.4.2007, see reg. 1