18.—(1) The Department must state in writing the reasons for any decision made by it under these Regulations.
(2) A person concerned may request a review of any decision made by the Department under regulation 10. For the purpose of paragraph (2) a person is concerned if he is the applicant or is the employer of the applicant.
19.—(1) The Department must publish on its website its procedure for reviews under regulation 18(2) and requests for such reviews must be made in accordance with the procedure.
(2) The Department must, within two months of the date of receipt of all relevant information in relation to a review to which this regulation applies, make a decision in respect of that review and, where appropriate, give effect to it.