PART 2NATIONAL CONTACT POINT
National Contact Point: information about treatment in another member State5
1
The NCP must, in so far as it considers it is necessary or desirable for the purposes of enabling resident patients to exercise their rights in relation to access to health care in other member States, ensure that information about each of the following is available to or accessible by resident patients and health professionals—
a
the rights and entitlements of resident patients to receive health care in another member State;
b
the procedures for accessing and determining those rights and entitlements;
c
the procedures for appeal and redress if patients consider that their rights have not been respected;
d
the terms and conditions for reimbursement of costs; and
e
the contact details of NCPs in other member States (designated as such for the purposes of the Directive).
2
Information provided under this regulation may be provided by whatever means the NCP thinks appropriate but must be—
a
easily accessible, and
b
available by electronic means.