PART 2ENTITLEMENT
Accepting a claimant commitment
Claimant commitment – exceptions16
A person does not have to meet the basic condition to have accepted a claimant commitment if the Department considers that—
a
the person cannot accept a claimant commitment because they lack the capacity to do so, or
b
there are exceptional circumstances in which it would be unreasonable to expect the person to accept a claimant commitment.