A claim must be made to the Department for rate relief in accordance with these regulations.

Except as provided in paragraph (3), a claim for rate relief must be made by means of an electronic communication in accordance with the provisions set out in the Schedule and completed in accordance with any instructions given by the relevant authority for that purpose.

Where the Department is of the view that the process referred to in F1paragraph 2 needs to be facilitated it shall make available support arrangements for a claimant.

In the case of a couple F2... a claim shall be made by whichever one of them they agree should so claim or, in default of agreement, by such one of them as the relevant authority shall determine.

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