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The Pensions Dashboards Regulations (Northern Ireland) 2023
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- Northern Ireland Statutory Rules
- 2023 No. 91
- PART 2
- Regulation 12
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12.—(1) A provider must provide users with information on how to make a complaint relating to the pensions dashboard service that it provides, or to acts or omissions of the provider.
(2) This must include a link to the central complaints process for the Money and Pensions Service.
(3) In this regulation, “the central complaints process for the Money and Pensions Service” means a service to help users understand what help is available if things go wrong and their available routes to redress.
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