6. Whether there are systems and processes—N.I.
(a)for gathering feedback from members concerning scheme communications;
(b)for evaluating feedback from members concerning scheme communications and sharing this feedback with trustees;
(c)for taking into account feedback from members concerning scheme communications in the design of scheme communications;
(d)for reporting to the trustees, and members, as to how feedback from members has been taken into account in the design of scheme communications.
Commencement Information
I1Sch. 4 para. 6 in operation at 26.1.2024, see reg. 1