31.—(1) Paragraphs (2) and (3) apply where, following receipt of the notification referred to in regulation 29(1) the administrator does not receive from the tenant a request for, or consent to, use of the dispute resolution mechanism made available by the scheme administrator and the tenant does not otherwise agree with the landlord the amounts to be repaid.
(2) On the 15th working day after receipt of the notification the scheme administrator must write to the tenant—
(a)to remind the tenant of the procedure for requesting a referral to the dispute resolution mechanism made available by the scheme administrator; and
(b)to explain the effect of paragraph (3).
(3) On the 30th working day after receipt of the notification, the scheme administrator must—
(a)advise the tenant that the tenancy deposit is to be repaid in accordance with the amounts specified in the landlord’s application; and
(b)within the next 5 working days, repay the tenancy deposit in accordance with that application.