Complaints

Complaints3A

1

A competent authority must provide a complaints process by which a person who is or appears to be a victim in relation to an offence or alleged offence, may challenge—

a

an alleged breach by that competent authority of that person’s rights under this Act, or

b

an alleged breach of that competent authority’s obligations under this Act.

2

The obligation in subsection (1) does not apply where the competent authority is subject to a complaints process, provided in or under any enactment, which would allow a person who is or appears to be a victim in relation to an offence or alleged offence to challenge the matters in subsection (1)(a) and (b).