Introductory Text
1.Citation and commencement
2.Interpretation
3.Establishment of the Bus User Complaints Tribunal
4.Procedure-general
5.Making a complaint
6.Action upon receipt of notice of complaint
7.Further representations
8.Determining the complaint
9.Appeal from Tribunal’s determination
10.Compensation
11.Miscellaneous powers of the Tribunal
12.Sending of documents
13.Tenure of office
14.Reports to the Scottish Ministers
15.Laying reports before the Scottish Parliament
16.Reports to the Traffic Commissioner
Signature
Explanatory Note