The Prisons and Young Offenders Institutions (Scotland) Rules 2011

Requests to speak to certain persons

120.—(1) A prisoner may make a request to an officer to speak to—

(a) a member of staff of the Scottish Administration;

(b) a member of the visiting committee; or

(c) a sheriff or a justice of the peace visiting the prison in terms of section 15 of the Act.

(2) Where a prisoner makes a request under paragraph (1), the officer must, without delay—

(a) record the request in writing; and

(b) arrange for the request to be brought to the attention of the person with whom the prisoner wishes to speak.

(3) A prisoner may make a written request or complaint to the visiting committee and for that purpose the Governor must ensure that—

(a) the prisoner is supplied with paper; and

(b) the request or complaint is posted to the visiting committee without delay.

(4) A prisoner who requests to speak to a member of staff of the Scottish Administration under paragraph (1)(a) in order to make a complaint, must first exhaust all remedies available to the prisoner through the complaints procedure detailed in this Part.