Matters which may be the subject of a complaint2
1
Subject to paragraphs (2) and (3), the matters which may be the subject of a complaint are—
a
any exercise of, or any failure to exercise, a function which is conferred on a service provider or relevant authority by or under Part 4 of the Act; or
b
any exercise of, or any failure to exercise, a function which is conferred on any of the following by or under Part 5 of the Act:—
i
the responsible authority in relation to a child;
ii
a relevant authority;
iii
the managing authority of a child’s plan; or
iv
a listed authority.
2
Paragraph (1) is to be construed as follows—
a
the reference to a service provider includes a service provider in relation to a child or young person; and
b
references to a service provider or any authority include any person exercising a function on behalf of, or under arrangements made by, that service provider or authority in accordance with Part 4 or 5 of the Act.
3
A matter mentioned in paragraph (1) may not be the subject of a complaint if a complaint in respect of that matter has already been determined in accordance with this Order.