The National Health Service (General Medical Services Contracts) (Scotland) Regulations 2018

Telephone services

This section has no associated Policy Notes

2.—(1) The contractor must not be a party to any contract or other arrangement under which the number for telephone services to be used—

(a)by patients to contact the practice for any purpose related to the contract; or

(b)by any other person to contact the practice in relation to services provided as part of the health service,

starts with the digits 087, or 09 or consists of a personal number, unless the service is provided free to the caller.

(2) In this paragraph, “personal number” means a telephone number which starts with the number 070 followed by a further 8 digits.