7.—(1) The provider of a service must make available contact details to which all recipients of the service can send a complaint or a request for information about the service.
(2) Those contact details must include in particular—
(a)a postal address, fax number or e-mail address,
(b)a telephone number, and
(c)where the service provider has an official address, that address.
(3) In paragraph (2)(c) “official address” means an address which a person is required by law to register, notify or maintain for the purpose of receiving notices or other communications.