SCHEDULELicensing conditions

PART 2Databases

Access to information

9.

(1)

The database operator must use their best endeavours to ensure that they—

(a)

answer all telephone calls received in normal working hours on all working days;

(b)

provide the information in paragraph 7 free of charge to authorised third parties during all normal working hours where requested; and

(c)

where the database operator charges for responding to a telephone call, charge a reasonable rate for the call.

(2)

For the purposes of sub-paragraph (1)(a) and (b) “normal working hours” means the hours between 9am and 5pm.

(3)

For the purposes of sub-paragraph (1)(b), “authorised third parties” means—

(a)

any constable;

(b)

any representative of the Secretary of State; or

(c)

any representative of the local authority.