- Draft legislation
This is a draft item of legislation. This draft has since been made as a UK Statutory Instrument: The Redress Schemes for Lettings Agency Work and Property Management Work (Requirement to Belong to a Scheme etc) (England) Order 2014 No. 2359
3.—(1) A person who engages in lettings agency work must be a member of a redress scheme for dealing with complaints in connection with that work.
(2) The redress scheme must be one that is—
(a)approved by the Secretary of State; or
(b)designated by the Secretary of State as a government administered redress scheme.
(3) For the purposes of this article a “complaint” is a complaint made by a person who is or has been a prospective landlord or a prospective tenant.
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