The Occupational Pension Schemes (Master Trusts) Regulations 2018

6.  Whether there are systems and processes—

(a) for ensuring that trustees and the scheme strategist are properly informed about service providers, and appropriately involved in decisions about them;

(b) for establishing and recording that service providers are, and remain, fit and proper;

(c) for informing the trustees about the appointment, removal, roles and responsibilities of service providers;

(d) for informing the trustees of—

(i) any failure by service providers to deliver services;

(ii) any actions or omissions by service providers which may prejudice—

(aa) the effective running of the scheme, or

(bb) the ability to meet the objectives set out in the scheme’s business plan;

(e) for recording, maintaining and managing all documents relating to service providers in an accessible, intelligible and durable medium.