Review of a decision on a claim6
1
Subject to paragraph (2), a claimant who receives a decision notice from a relevant authority may request the authority to review its decision.
2
Paragraph (1) does not apply to a claimant who has accepted a lesser amount of compensation in accordance with regulation 5(4).
3
A request must—
a
be in writing,
b
be made within—
i
14 days beginning with the day on which the decision notice was received by the claimant, or
ii
such longer period as agreed by the authority in writing, and
c
include or be accompanied by such information or evidence as the claimant considers relevant.
4
Within 14 days beginning with the day on which the authority receives a request it must review its decision under regulation 5.
5
Following a review under paragraph (4), the authority—
a
may—
i
confirm the original decision, or
ii
substitute a new decision for the original decision,
b
but may not substitute a lesser amount of compensation for any offered in the decision notice.
6
The authority must, within a reasonable period, send a written notice to the claimant stating its decision following the review and the reasons for that decision.
7
A notice under paragraph (6) must contain particulars of the claimant’s right to appeal a decision following a review under regulation 7.