Review of a decision on a claim
6.—(1) Subject to paragraph (2), a claimant who receives a decision notice from a relevant authority may request the authority to review its decision.
(2) Paragraph (1) does not apply to a claimant who has accepted a lesser amount of compensation in accordance with regulation 5(4).
(3) A request must—
(a)be in writing,
(b)be made within—
(i)14 days beginning with the day on which the decision notice was received by the claimant, or
(ii)such longer period as agreed by the authority in writing, and
(c)include or be accompanied by such information or evidence as the claimant considers relevant.
(4) Within 14 days beginning with the day on which the authority receives a request it must review its decision under regulation 5.
(5) Following a review under paragraph (4), the authority—
(a)may—
(i)confirm the original decision, or
(ii)substitute a new decision for the original decision,
(b)but may not substitute a lesser amount of compensation for any offered in the decision notice.
(6) The authority must, within a reasonable period, send a written notice to the claimant stating its decision following the review and the reasons for that decision.
(7) A notice under paragraph (6) must contain particulars of the claimant’s right to appeal a decision following a review under regulation 7.