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Consumer Credit Act 1974

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Consumer Credit Act 1974, Cross Heading: Licensing principles is up to date with all changes known to be in force on or before 22 May 2024. There are changes that may be brought into force at a future date. Changes that have been made appear in the content and are referenced with annotations. Help about Changes to Legislation

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Licensing principlesU.K.

21 Businesses needing a licence.U.K.

(1)Subject to this section, a licence is required to carry on a consumer credit business or [F1a consumer hire business or an ancillary credit business] .

(2)A local authority does not need a licence to carry on a business.

(3)A body corporate empowered by a public general Act naming it to carry on a business does not need a licence to do so.

[F2(4)A relevant energy supplier acting in that capacity does not need a licence to carry on an ancillary credit business so far as it comprises or relates to debt-adjusting, debt-counselling, debt-collecting or debt administration in relation to debts due under a green deal plan associated with the supplier.

(5)A green deal plan is associated with a relevant energy supplier if the payments under the plan are to be made to the supplier.

(6)In this section—

(a)green deal plan ” has the meaning given by section 1 of the Energy Act 2011; and

(b)relevant energy supplier ” has the meaning given in regulations made for the purposes of section 2(9) of that Act. ]

Textual Amendments

F1Words in s. 21(1) substituted (6.4.2008) by Consumer Credit Act 2006 (c. 14), ss. {33(1)}, 71(2); S.I. 2007/3300, art. 3(2), Sch. 2

F2S. 21(4)-(6) inserted (E.W.S.) (28.1.2013) by Energy Act 2011 (c. 16), ss. 26, 121(1); S.I. 2013/125, art. 3(b)

Modifications etc. (not altering text)

C1S. 21 restricted (1.1.1993) by S.I. 1992/3218, reg. 5(1)(c)

S. 21 excluded (1.1.1996) by S.I. 1995/3275, reg. 5(1)(b)

S. 21 excluded (1.12.2001) by 2000 c. 8, ss. 31(1)(b), 37, Sch. 3 Pt. II para. 15(3); S.I. 2001/3538, art. 2(1)

C3S. 21 excluded (9.2.2011 for specified purposes and otherwise 30.4.2011) by The Electronic Money Regulations 2011 (S.I. 2011/99), reg. 31(2) (with reg. 3)

22 Standard and group licences.U.K.

(1)A licence may be—

(a)a standard licence, that is a licence, issued by the [F3OFT] to a person named in the licence on an application made by him, which, [F4whilst the licence is in effect] , covers such activities as are described in the licence, or

(b)a group licence, that is a licence, issued by the [F3OFT](whether on the application of any person or of [F5its] own motion), which, [F6whilst the licence is in effect] , covers such persons and activities as are described in the licence.

[F7(1A)The terms of a licence shall specify—

(a)whether it has effect indefinitely or only for a limited period; and

(b)if it has effect for a limited period, that period.

(1B)For the purposes of subsection (1A)(b) the period specified shall be such period not exceeding the prescribed period as the OFT thinks fit (subject to subsection (1E)).

(1C)A standard licence shall have effect indefinitely unless—

(a)the application for its issue requests that it have effect for a limited period only; or

(b)the OFT otherwise thinks there is good reason why it should have effect for such a period only.

(1D)A group licence shall have effect for a limited period only unless the OFT thinks there is good reason why it should have effect indefinitely.

(1E)Where a licence which has effect indefinitely is to be varied under section 30 or 31 for the purpose of limiting the licence's duration, the variation shall provide for the licence to expire—

(a)in the case of a variation under section 30, at the end of such period from the time of the variation as is set out in the application for the variation; or

(b)in the case of a variation under section 31, at the end of such period from the time of the variation as the OFT thinks fit;

but a period mentioned in paragraph (a) or (b) shall not exceed the prescribed period.]

(2)A licence is not assignable or, subject to section 37, transmissible on death or in any other way.

(3)Except in the case of a partnership or an unincorporated body of persons, a standard licence shall not be issued to more than one person.

(4)A standard licence issued to a partnership or an unincorporated body of persons shall be issued in the name of the partnership or body.

(5)The [F3OFT] may issue a group licence only if it appears to [F8it] that the public interest is better served by doing so than by obliging the persons concerned to apply separately for standard licences.

[F9(5A)A group licence to carry on a business may limit the activities it covers in any way the OFT thinks fit.]

(6)The persons covered by a group licence may be described by general words, whether or not coupled with the exclusion of named persons, or in any other way the [F3OFT] thinks fit.

(7)The fact that a person is covered by a group licence in respect of certain activities does not prevent a standard licence being issued to him in respect of those activities or any of them.

(8)A group licence issued on the application of any person shall be issued to that person, and general notice shall be given of the issue of any group licence (whether on application or not).

(9)F10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(10)F10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Textual Amendments

F3Words in s. 22 substituted (1.4.2003) by Enterprise Act 2002 (c. 40), ss. 278, 279, Sch. 25 para. 6(7)(a); S.I. 2003/766, art. 2, Sch. (with art. 3)

F4Words in s. 22(1)(a) substituted (6.4.2008) by Consumer Credit Act 2006 (c. 14), ss. {34(1)(a)}, 71(2); S.I. 2007/3300, art. 3(2), Sch. 2

F5Word in s. 22(1)(b) substituted (1.4.2003) by Enterprise Act 2002 (c. 40), ss. 278, 279, Sch. 25 para. 6(7)(b); S.I. 2003/766, art. 2, Sch. (with art. 3)

F6Words in s. 22(1)(b) substituted (6.4.2008) by Consumer Credit Act 2006 (c. 14), ss. {34(1)(b)}, 71(2); S.I. 2007/3300, art. 3(2), Sch. 2

F7S. 22(1A)-(1E) inserted (16.6.2006 for certain purposes and otherwise 6.4.2008) by Consumer Credit Act 2006 (c. 14), ss. {34(2)}, 71(2); S.I. 2006/1508, art. 3(1), Sch. 1; S.I. 2007/3300, art. 3(2), Sch. 2

F8Word in s. 22(5) substituted (1.4.2003) by Enterprise Act 2002 (c. 40), ss. 278, 279, Sch. 25 para. 6(7)(c); S.I. 2003/766, art. 2, Sch. (with art. 3)

F9S. 22(5A) inserted (6.4.2008) by Consumer Credit Act 2006 (c. 14), ss. {33(2)}, 71(2); S.I. 2007/3300, art. 3(2), Sch. 2

Modifications etc. (not altering text)

C4S. 22 extended (1.1.1993) by S.I. 1992/3218, reg. 57(1)

S. 22 extended (1.1.1996) by S.I. 1995/3275, reg. 34(1)

23 Authorisation of specific activities.U.K.

(1)Subject to [F11the terms of the licence] , a licence to carry on a business covers all lawful activities done in the course of that business, whether by the licensee or other persons on his behalf.

(2)F12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(3)A licence covers the canvassing off trade premises of debtor-creditor-supplier agreements or regulated consumer hire agreements only if, and to the extent that, the licence specifically so provides; and such provision shall not be included in a group licence.

(4)[F13The OFT may by general notice specify] other activities which, if engaged in by or on behalf of the person carrying on a business, require to be covered by an express term in his licence.

Textual Amendments

F11Words in s. 23(1) substituted (6.4.2008) by Consumer Credit Act 2006 (c. 14), ss. {33(3)}, 71(2); S.I. 2007/3300, art. 3(2), Sch. 2

F13Words in s. 23(4) substituted (1.12.2007) by Consumer Credit Act 2006 (c. 14), ss. {33(4)}, 71(2); S.I. 2007/3300, art. 3(1), Sch. 1

24 Control of name of business.U.K.

A standard licence authorises the licensee to carry on a business under the name or names specified in the licence, but not under any other name.

[F1424AApplications for standard licencesU.K.

(1)An application for a standard licence shall, in relation to each type of business which is covered by the application, state whether the applicant is applying—

(a)for the licence to cover the carrying on of that type of business with no limitation; or

(b)for the licence to cover the carrying on of that type of business only so far as it falls within one or more descriptions of business.

(2)An application within subsection (1)(b) in relation to a type of business shall set out the description or descriptions of business in question.

(3)References in this Part to a type of business are references to a type of business within subsection (4).

(4)The types of business within this subsection are—

(a)a consumer credit business;

(b)a consumer hire business;

(c)a business so far as it comprises or relates to credit brokerage;

(d)a business so far as it comprises or relates to debt-adjusting;

(e)a business so far as it comprises or relates to debt-counselling;

(f)a business so far as it comprises or relates to debt-collecting;

(g)a business so far as it comprises or relates to debt administration;

(h)a business so far as it comprises or relates to the provision of credit information services;

(i)a business so far as it comprises or relates to the operation of a credit reference agency.

(5)The OFT

(a)shall by general notice specify the descriptions of business which can be set out in an application for the purposes of subsection (2) in relation to a type of business;

(b)may by general notice provide that applications within subsection (1)(b) cannot be made in relation to one or more of the types of business within subsection (4)(c) to (i).

(6)The power of the OFT under subsection (5) includes power to make different provision for different cases or classes of case.]

Textual Amendments

F14S. 24A inserted (16.6.2006 for certain purposes and otherwise 6.4.2008) by Consumer Credit Act 2006 (c. 14), ss. {28}, 71(2); S.I. 2006/1508, art. 3(1), Sch. 1; S.I. 2007/3300, art. 3(2), Sch. 2

25 Licensee to be a fit person.U.K.

[F15(1)If an applicant for a standard licence—

(a)makes an application within section 24A(1)(a) in relation to a type of business, and

(b) satisfies the OFT that he is a fit person to carry on that type of business with no limitation,

he shall be entitled to be issued with a standard licence covering the carrying on of that type of business with no limitation.

(1AA)If such an applicant—

(a)makes an application within subsection (1)(b) of section 24A in relation to a type of business, and

(b) satisfies the OFT that he is a fit person to carry on that type of business so far as it falls within the description or descriptions of business set out in his application in accordance with subsection (2) of that section,

he shall be entitled to be issued with a standard licence covering the carrying on of that type of business so far as it falls within the description or descriptions in question.

(1AB) If such an applicant makes an application within section 24A(1)(a) or (b) in relation to a type of business but fails to satisfy the OFT as mentioned in subsection (1) or (1AA)(as the case may be), he shall nevertheless be entitled to be issued with a standard licence covering the carrying on of that type of business so far as it falls within one or more descriptions of business if—

(a) he satisfies the OFT that he is a fit person to carry on that type of business so far as it falls within the description or descriptions in question;

(b)he could have applied for the licence to be limited in that way; and

(c)the licence would not cover any activity which was not covered by his application.

(1AC)In this section ‘description of business’ means, in relation to a type of business, a description of business specified in a general notice under section 24A(5)(a).

(1AD) An applicant shall not, by virtue of this section, be issued with a licence unless he satisfies the OFT that the name or names under which he would be licensed is or are not misleading or otherwise undesirable. ]

(1A)F16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F17(1B)If an application for the grant of a standard licence—

(a)is made by a person with permission under [F18 Part 4A ] of the Financial Services and Markets Act 2000 to accept deposits, and

(b)relates to a listed activity,

[F19 the regulator which granted the permission under Part 4A ] may, if it considers that the [F20OFT] ought to refuse the application, notify him of that fact.

F17(1C)In subsection (1B) “listed activity ” means an activity listed in [F21Annex 1 to Directive 2006/48/ EC of the European Parliament and of the Council of 14 June 2006 relating to the taking up and pursuit of the business of credit institutions [F22(as that Annex was last amended by Directive 2009/111/ EC )]] or in [F23Annex I to the markets in financial instruments directive ( 2004/39/ EC )] and references to deposits and to their acceptance must be read with—

(a)section 22 of the Financial Services and Markets Act 2000;

(b)any relevant order under that section; and

(c)Schedule 2 to that Act.

[F24(2) In determining whether an applicant for a licence is a fit person for the purposes of this section the OFT shall have regard to any matters appearing to it to be relevant including (amongst other things)—

(a)the applicant's skills, knowledge and experience in relation to consumer credit businesses, consumer hire businesses or ancillary credit businesses;

(b)such skills, knowledge and experience of other persons who the applicant proposes will participate in any business that would be carried on by him under the licence;

(c)practices and procedures that the applicant proposes to implement in connection with any such business;

(d)evidence of the kind mentioned in subsection (2A).

(2A) That evidence is evidence tending to show that the applicant, or any of the applicant's employees, agents or associates (whether past or present) or, where the applicant is a body corporate, any person appearing to the OFT to be a controller of the body corporate or an associate of any such person, has—

(a)committed any offence involving fraud or other dishonesty or violence;

(b)contravened any provision made by or under—

(i)this Act;

(ii)Part 16 of the Financial Services and Markets Act 2000 so far as it relates to the consumer credit jurisdiction under that Part;

(iii)any other enactment regulating the provision of credit to individuals or other transactions with individuals;

(c) contravened any provision in force in an EEA State which corresponds to a provision of the kind mentioned in paragraph (b);

(d)practised discrimination on grounds of sex, colour, race or ethnic or national origins in, or in connection with, the carrying on of any business; or

(e) engaged in business practices appearing to the OFT to be deceitful or oppressive or otherwise unfair or improper (whether unlawful or not).

(2B) For the purposes of subsection (2A)(e), the business practices which the OFT may consider to be deceitful or oppressive or otherwise unfair or improper include practices in the carrying on of a consumer credit business that appear to the OFT to involve irresponsible lending. ]

(3)In subsection [F25(2A)] , “associate ”, in addition to the persons specified in section 184, includes a business associate.

Textual Amendments

F15S. 25(1)-(1AD) substituted (6.4.2008) for s. 25(1) by Consumer Credit Act 2006 (c. 14), ss. {29(1)}, 71(2); S.I. 2007/3300, art. 3(2), Sch. 2

F17S. 25(1A)(1B)(1C) inserted (1.12.2001) by S.I. 2001/3649, art. 167(1)(2)

F20Words in s. 25 substituted (1.4.2003) by Enterprise Act 2002 (c. 40), ss. 278, 279, Sch. 25 para. 6(8)(a); S.I. 2003/766, art. 2, Sch. (with art. 3)

F22Words in s. 25(1C) inserted (9.2.2011 for specified purposes and otherwise 30.4.2011) by The Electronic Money Regulations 2011 (S.I. 2011/99), Sch. 4 para. 1 (with reg. 3)

F24S. 25(2)-(2B) substituted (6.4.2008) for s. 25(2) by Consumer Credit Act 2006 (c. 14), ss. {29(2)}, 71(2); S.I. 2007/3300, art. 3(2), Sch. 2

F25Word in s. 25(3) substituted (6.4.2008) by Consumer Credit Act 2006 (c. 14), ss. {29(3)}, 71(2); S.I. 2007/3300, art. 3(2), Sch. 2

Modifications etc. (not altering text)

C5S. 25, 25(2)(b) extended (1.1.1993) by S.I. 1992/3218, reg. 58(1)

S. 25 modified (1.1.1996) by S.I. 1995/3275, reg. 35

[F2625AGuidance on fitness testU.K.

(1)The OFT shall prepare and publish guidance in relation to how it determines, or how it proposes to determine, whether persons are fit persons as mentioned in section 25.

(2)If the OFT revises the guidance at any time after it has been published, the OFT shall publish it as revised.

(3)The guidance shall be published in such manner as the OFT thinks fit for the purpose of bringing it to the attention of those likely to be affected by it.

(4)In preparing or revising the guidance the OFT shall consult such persons as it thinks fit.

(5)In carrying out its functions under this Part the OFT shall have regard to the guidance as most recently published.]

Textual Amendments

F26S. 25A inserted (1.12.2007) by Consumer Credit Act 2006 (c. 14), ss. {30}, 71(2) (with Sch. 3 para. 19); S.I. 2007/3300, art. 3(1), Sch. 1

[F2726 Conduct of businessU.K.

(1)Regulations may be made as to—

(a)the conduct by a licensee of his business; and

(b)the conduct by a consumer credit EEA firm of its business in the United Kingdom.

(2)The regulations may in particular specify—

(a)the books or other records to be kept by any person to whom the regulations apply;

(b)the information to be furnished by such a person to those persons with whom—

(i)that person does business, or

(ii)that person seeks to do business,

and the way in which that information is to be furnished.]

Textual Amendments

F27S. 26 substituted (1.12.2001) by S.I. 2001/3649, art. 168

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