[F1F227B Overall standards of performance.U.K.
[F3(1)The Director may from time to time—
(a)determine such standards of overall performance in connection with the provision of relevant services by the designated operator as, in his opinion, ought to be achieved by that operator; and
(b)arrange for the publication, in such form and in such manner as he considers appropriate, of the standards so determined.
(2)The Director may only make a determination under subsection (1)(a) above after—
(a)consulting the designated operator concerned and persons or bodies appearing to the Director to be representative of persons likely to be affected; and
(b)arranging for such research as the Director considers appropriate with a view to discovering the views of a representative sample of persons likely to be affected and considering the results.]]
Textual Amendments
F1Ss. 27A, 27B and cross heading inserted (1.7.1992) by Competition and Services (Utilities) Act 1992 (c. 43), s. 1; Competition and Service (Utilities) Act 1992 (Commencement No. 1) Order, art. 3, Sch.
F2Ss. 27A, 27B and cross heading inserted (1.7.1992) by Competition and Service (Utilities) Act 1992 (c. 43), s. 1; Competition and Service (Utilities) Act 1992 (Commencement No. 1) Order 1992, art. 3, Sch. Pt. I
F3Ss. 27A-27L repealed (25.7.2003 for specified purposes, 29.12.2003 otherwise) by Communications Act 2003 (c. 21), ss. 147(e), 406, 408, 411, Sch. 19(1) (with Sch. 18, Sch. 19(1) Notes 1, 5); S.I. 2003/1900, arts. 1(2), 2(1), 3(1), Sch. 1 (with art. 3(2) (as amended (8.12.2003) by S.I. 2003/3142, art. 1(3))); S.I. 2003/3142, art. 3, Sch. 1 (with art. 11)