C1Part II Provision of Telecommunication Services
Annotations:
Modifications etc. (not altering text)
F3 Standards of performance
Annotations:
Amendments (Textual)
F3
Ss. 27A, 27B and cross heading inserted (1.7.1992) by Competition and Services (Utilities) Act 1992 (c. 43), s. 1; Competition and Service (Utilities) Act 1992 (Commencement No. 1) Order, art. 3, Sch.
F127D Information to be given to customers about overall performance.
F21
Each designated operator shall, in such form and manner and with such frequency as the Director may direct, take steps to inform those of his customers to whom he supplies relevant services of—
a
the standards of overall performance determined under section 27B above which are applicable to that operator; and
b
that operator’s level of performance as respects each of those standards.
2
In giving any such direction, the Director shall not specify a frequency of less than once in every period of twelve months.
Pt. II (ss. 5-46) excluded (23.6.1999) by S.I. 1999/1736, art. 7(4)