Part I The General Dental Council
2DF1Complaints
1
The Council may incur expenditure for the purposes of investigating and resolving dental complaints.
2
In this section “dental complaints” means complaints made by users of the services of registered dentists or the services of registered dental care professionals about—
a
the dental services provided by a registered dentist, a registered dental care professional or a body corporate carrying on the business of dentistry; or
b
the goods or materials provided to persons, or the facilities provided for persons, using those dental services.
3
The Council may also incur expenditure for the purposes of assisting the parties to the dental complaint in reaching a satisfactory resolution of that complaint.