- Latest available (Revised)
- Point in Time (05/07/1996)
- Original (As enacted)
Version Superseded: 01/04/1999
Point in time view as at 05/07/1996.
Police and Criminal Evidence Act 1984, Cross Heading: Handling of complaints etc. is up to date with all changes known to be in force on or before 30 August 2024. There are changes that may be brought into force at a future date. Changes that have been made appear in the content and are referenced with annotations.
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(1)Where a complaint is submitted to the chief officer of police for a police area, it shall be his duty to take any steps that appear to him to be desirable for the purpose of obtaining or preserving evidence relating to the conduct complained of.
(2)After performing the duties imposed on him by subsection (1) above, the chief officer shall determine whether he is the appropriate authority in relation to the officer against whom the complaint was made.
(3)If he determines that he is not the appropriate authority, it shall be his duty—
(a)to send the complaint or, if it was made orally, particulars of it, to the appropriate authority; and
(b)to give notice that he has done so to the person by or on whose behalf the complaint was made.
(4)In this Part of this Act—
“complaint” means any complaint about the conduct of a police officer which is submitted—
(a)by a member of the public; or
(b)on behalf of a member of the public and with his written consent;
“the appropriate authority” means—
(a)in relation to an officer of the metropolitan police, the Commissioner of Police of the Metropolis; and
(b)in relation to an officer of any other police force—
(i)if he is a senior officer, the police authority for the force’s area; and
(ii)if he is not a senior officer, the chief officer of the force;
“senior officer” means an officer holding a rank above the rank of [F1superintendent].
(5)Nothing in this Part of this Act has effect in relation to a complaint in so far as it relates to the direction or control of a police force by the chief officer or the person performing the functions of the chief officer.
(6)If any conduct to which a complaint wholly or partly relates is or has been the subject of criminal or disciplinary proceedings, none of the provisions of this Part of this Act which relate to the recording and investigation of complaints have effect in relation to the complaint in so far as it relates to that conduct.
Textual Amendments
F1Words in s. 84(4) substituted (1.4.1995) by 1994 c. 29, s. 44, Sch. 5 Pt. II para. 24(a)(with s. 38); S.I. 1994/3262, art. 4, Sch.
(1)If a chief officer determines that he is the appropriate authority in relation to an officer about whose conduct a complaint has been made and who is not a senior officer, he shall record it.
(2)After doing so he shall consider whether the complaint is suitable for informal resolution and may appoint an officer from his force to assist him.
(3)If it appears to the chief officer that the complaint is not suitable for informal resolution, he shall appoint an officer from his force or some other force to investigate it formally.
(4)It if appears to him that it is suitable for informal resolution, he shall seek to resolve it informally and may appoint an officer from his force to do so on his behalf.
(5)If it appears to the chief officer, after attempts have been made to resolve a complaint informally—
(a)that informal resolution of the complaint is impossible; or
(b)that the complaint is for any other reason not suitable for informal resolution,
he shall appoint an officer from his force or some other force to investigate it formally.
(6)An officer may not be appointed to investigate a complaint formally if he has previously been appointed to act in relation to it under subsection (4) above.
(7)If a chief officer requests the chief officer of some other force to provide an officer of his force for appointment under subsection (3) or (5) above, that chief officer shall provide an officer to be so appointed.
(8)No officer may be appointed under this section unless he is—
(a)of at least the rank of chief inspector; and
(b)of at least the rank of the officer against whom the complaint is made.
(9)Unless the investigation is supervised by the Authority under section 89 below, the investigating officer shall submit his report on the investigation to the chief officer.
(10)A complaint is not suitable for informal resolution unless—
(a)the member of the public concerned gives his consent; and
(b)the chief officer is satisfied that the conduct complained of, even if proved, would not justify a criminal or disciplinary charge.
(1)Where a complaint about the conduct of a senior officer—
(a)is submitted to the appropriate authority; or
(b)is sent to the appropriate authority under section 84(3) above,
it shall be the appropriate authority’s duty to record it and, subject to subsection (2) below, to investigate it.
(2)The appropriate authority may deal with the complaint according to the appropriate authority’s discretion, if satisfied that the conduct complained of, even if proved, would not justify a criminal or disciplinary charge.
(3)In any other case the appropriate authority shall appoint an officer from the appropriate authority’s force or from some other force to investigate the complaint.
(4)A chief officer shall provide an officer to be appointed, if a request is made to him for one to be appointed under subsection (3) above.
(5)No officer may be appointed unless he is of at least the rank of the officer against whom the complaint is made.
(6)Unless an investigation under this section is supervised by the Authority under section 89 below, the investigating officer shall submit his report on it to the appropriate authority.
(1)The appropriate authority—
(a)shall refer to the Authority—
(i)any complaint alleging that the conduct complained of resulted in the death of or serious injury to some other person; and
(ii)any complaint of a description specified for the purposes of this section in regulations made by the Secretary of State; and
(b)may refer to the Authority any complaint which is not required to be referred to them.
(2)The Authority may require the submission to them for consideration of any complaint not referred to them by the appropriate authority; and it shall be the appropriate authority’s duty to comply with any such requirement not later than the end of a period specified in regulations made by the Secretary of State.
(3)Where a complaint falls to be referred to the Authority under subsection (1)(a) above, it shall be the appropriate authority’s duty to refer it to them not later than the end of a period specified in such regulations.
(4)In this Part of this Act “serious injury” means a fracture, damage to an internal organ, impairment of bodily function, a deep cut or a deep laceration.
Modifications etc. (not altering text)
C1Ss. 87–89 excluded by S.I. 1985/623, art. 5
The appropriate authority may refer to the Authority any matter which—
(a)appears to the appropriate authority to indicate that an officer may have committed a criminal offence or an offence against discipline; and
(b)is not the subject of a complaint,
if it appears to the appropriate authority that it ought to be referred by reason—
(i)of its gravity; or
(ii)of exceptional circumstances.
Modifications etc. (not altering text)
C2Ss. 87–89 excluded by S.I. 1985/623, art. 5
(1)The Authority shall supervise the investigation—
(a)of any complaint alleging that the conduct of a police officer resulted in the death of or serious injury to some other person; and
(b)of any other description of complaint specified for the purposes of this section in regulations made by the Secretary of State.
(2)The Authority shall supervise the investigation—
(a)of any complaint the investigation of which they are not required to supervise under subsection (1) above; and
(b)of any matter referred to them under section 88 above,
if they consider that it is desirable in the public interest that they should supervise that investigation.
(3)Where the Authority have made a determination under this section, it shall be their duty to notify it to the appropriate authority.
(4)Where an investigation is to be supervised by the Authority they may require—
(a)that no appointment shall be made under section 85(3) or 86(3) above unless they have given notice to the appropriate authority that they approve the officer whom that authority propose to appoint; or
(b)if such an appointment has already been made and the Authority are not satisfied with the officer appointed, that—
(i)the appropriate authority shall, as soon as is reasonably practicable, select another officer and notify the Authority that they propose to appoint him; and
(ii)the appointment shall not be made unless the Authority give notice to the appropriate authority that they approve that officer.
(5)It shall be the duty of the Secretary of State by regulations to provide that the Authority shall have power, subject to any restrictions or conditions specified in the regulations, to impose requirements as to a particular investigation additional to any requirements imposed by virtue of subsection (4) above; and it shall be the duty of a police officer to comply with any requirement imposed on him by virtue of the regulations.
(6)At the end of an investigation which the Authority have supervised the investigating officer—
(a)shall submit a report on the investigation to the Authority; and
(b)shall send a copy to the appropriate authority.
(7)After considering a report submitted to them under subsection (6) above, the Authority shall submit an appropriate statement to the appropriate authority.
(8)If it is practicable to do so, the Authority, when submitting the appropriate statement under subsection (7) above, shall send a copy to the officer whose conduct has been investigated.
(9)If—
(a)the investigation related to a complaint; and
(b)it is practicable to do so,
the Authority shall also send a copy of the appropriate statement to the person by or on behalf of whom the complaint was made.
(10)In subsection (7) above “appropriate statement” means a statement—
(a)whether the investigation was or was not conducted to the Authority’s satisfaction;
(b)specifying any respect in which it was not so conducted; and
(c)dealing with any such other matters as the Secretary of State may by regulations provide.
(11)The power to issue an appropriate statement includes power to issue separate statements in respect of the disciplinary and criminal aspects of an investigation.
(12)No disciplinary charge shall be brought before the appropriate statement is submitted to the appropriate authority.
(13)Subject to subsection (14) below; neither the appropriate authority nor the Director of Public Prosecutions shall bring criminal proceedings before the appropriate statement is submitted to the appropriate authority.
(14)The restriction imposed by subsection (13) above does not apply if it appears to the Director that there are exceptional circumstances which make it undesirable to wait for the submission of the appropriate statement.
Modifications etc. (not altering text)
C3Ss. 87–89 excluded by S.I. 1985/623, art. 5
(1)It shall be the duty of the appropriate authority, on receiving—
(a)a report concerning the conduct of a senior officer which is submitted to them under section 86(6) above; or
(b)a copy of a report concerning the conduct of a senior officer which is sent to them under section 89(6) above,
to send a copy of the report to the Director of Public Prosecutions unless the report satisfies them that no criminal offence has been committed.
(2)Nothing in the following provisions of this section or in sections 91 to 94 below has effect in relation to senior officers.
(3)On receiving—
(a)a report concerning the conduct of an officer who is not a senior officer which is submitted to him under section 85(9) above; or
(b)a copy of a report concerning the conduct of such an officer which is sent to him under section 89(6) above
it shall be the duty of a chief officer of police—
(i)to determine whether the report indicates that a criminal offence may have been committed by a member of the police force for his area; and
(ii)if he determines that it does, to consider whether the offence indicated is such that the officer ought to be charged with it.
(4)If the chief officer—
(a)determines that the report does indicate that a criminal offence may have been committed by a member of the police force for his area; and
(b)considers that the offence indicated is such that the officer ought to be charged with it,
he shall send a copy of the report to the Director of Public Prosecutions.
(5)Subject to section 91(1) below, after the Director has dealt with the question of criminal proceedings, the chief officer shall send the Authority a memorandum, signed by him and stating whether he has preferred disciplinary charges in respect of the conduct which was the subject of the investigation and, if not, his reasons for not doing so.
(6)If the chief officer—
(a)determines that the report does indicate that a criminal offence may have been committed by a member of the police force for his area; and
(b)considers that the offence indicated is not such that the officer ought to be charged with it,
he shall send the Authority a memorandum to that effect, signed by him and stating whether he proposes to prefer disciplinary charges in respect of the conduct which was the subject of the investigation and, if not, his reasons for not proposing to do so.
(7)Subject to section 91(1) below, if the chief officer considers that the report does not indicate that a criminal offence may have been committed by a member of the police force for his area, he shall send the Authority a memorandum to that effect, signed by him and stating whether he has preferred disciplinary charges in respect of the conduct which was the subject of the investigation and, if not, his reasons for not doing so.
(8)A memorandum under this section—
(a)shall give particulars—
(i)of any disciplinary charges which a chief officer has preferred or proposes to prefer in respect of the conduct which was the subject of the investigation; and
(ii)of any exceptional circumstances affecting the case by reason of which he considers that section 94 below should apply to the hearing; and
(b)shall state his opinion of the complaint or other matter to which it relates.
(9)Where the investigation—
(a)related to conduct which was the subject of a complaint; and
(b)was not supervised by the Authority,
the chief officer shall send the Authority—
(i)a copy of the complaint or of the record of the complaint; and
(ii)a copy of the report of the investigation.
at the same time as he sends them the memorandum.
(10)Subject to section 93(6) below—
(a)if a chief officer’s memorandum states that he proposes to prefer disciplinary charges, it shall be his duty to prefer and proceed with them; and
(b)if such a memorandum states that he has preferred such charges, it shall be his duty to proceed with them.
(1)No memorandum need be sent to the Authority under section 90 above if disciplinary charges have been preferred in respect of the conduct which was the subject of the investigation and the accused has admitted the charges and has not withdrawn his admission.
(2)In any such case the chief officer shall send to the Authority, after the conclusion of the disciplinary proceedings (including any appeal to the Secretary of State), particulars of the disciplinary charges preferred and of any punishment imposed.
(3)If—
(a)the charges related to conduct which was the subject of a complaint; and
(b)the investigation of the complaint was not supervised by the Authority,
the chief officer shall also send the Authority—
(i)a copy of the complaint or of the record of the complaint; and
(ii)a copy of the report of the investigation.
(1)When a chief officer of police has performed all duties imposed on him by sections 90 and 91 above in relation to the report of an investigation concerning the conduct of an officer who is not a senior officer, it shall be the duty of the Authority—
(a)to determine whether the report indicates that a criminal offence may have been committed by that officer; and
(b)if so, to consider whether the offence is such that the officer ought to be charged with it.
(2)If the Authority consider that the officer ought to be charged, it shall be their duty to direct the chief officer to send the Director of Public Prosecutions a copy of the report.
(3)When the Authority give a direction under subsection (2) above, they may also direct the chief officer to send the Director the information contained in the memorandum under section 90 above.
(4)If the investigation was an investigation of a complaint, the Authority shall direct the chief officer to send the Director a copy of the complaint or of the record of the complaint.
(5)It shall be the duty of a chief officer to comply with any direction under this section.
(6)Sections 90 and 91 above shall apply where a copy of a report is sent to the Director under this section as they apply where a copy is sent to him under section 90(4) above.
(1)Where a memorandum under section 90 above states that a chief officer of police has not preferred disciplinary charges or does not propose to do so, the Authority may recommend him to prefer such disciplinary charges as they may specify.
(2)Subject to subsection (6) below, a chief officer may not withdraw charges which he has preferred in accordance with a recommendation under subsection (1) above.
(3)If after the Authority have made a recommendation under this section and consulted the chief officer he is still unwilling to prefer such charges as the Authority consider appropriate, they may direct him to prefer such charges as they may specify.
(4)Where the Authority give a chief officer a direction under this section, they shall furnish him with a written statement of their reasons for doing so.
(5)Subject to subsection (6) below, it shall be the duty of a chief officer to prefer and proceed with charges specified in such a direction.
(6)The Authority may give a chief officer leave—
(a)not to prefer charges which sections 90(10) above or subsection (5) above would otherwise oblige him to prefer; or
(b)not to proceed with charges with which section 90(10) above or subsection (2) or (5) above would otherwise oblige him to proceed.
(7)The Authority may request a chief officer of police to furnish them with such information as they may reasonably require for the purpose of discharging their functions under this section.
(8)It shall be the duty of a chief officer to comply with any such request.
(1)Where a chief officer of police prefers a disciplinary charge in respect of a matter to which a memorandum under section 90 above relates, this section applies—
(a)to the hearing of any charge in pursuance of a direction under section 93 above; and
(b)to the hearing of any other charge to which the Authority direct that it shall apply.
(2)The Authority may direct that this section shall apply to the hearing of a charge if they consider that to be desirable by reason of any exceptional circumstances affecting the case.
(3)Where this section applies to the hearing of a disciplinary charge—
(a)the function of determining whether the accused is guilty of the charge shall be discharged by a tribunal consisting of—
(i)a chairman who shall, subject to subsection (4) below, be the chief officer of police by whom that function would fall to be discharged apart from this section; and
(ii)two members of the Authority nominated by the Authority, being members who have not been concerned with the case; and
(b)the function of determining any punishment to be imposed shall, subject to subsection (7) below, be discharged by the chairman after consulting the other members of the tribunal.
(4)Where—
(a)the accused is a member of the metropolitan police force; and
(b)the function of determining whether he is guilty of the charge would, apart from this section, fall to be discharged by a person or persons other than a chief officer of police (whether the Commissioner of Police of the Metropolis or the chief officer of another police force),
the chairman of the tribunal shall be—
(i)a person nominated by the Commissioner, being either an Assistant Commissioner of Police of the Metropolis or an officer of the metropolitan police force of such rank as may be prescribed by regulations made by the Secretary of State; or
(ii)in default of any such nomination, the Commissioner.
(5)The Secretary of State may by regulations provide for the procedure to be followed by tribunals constituted under this section.
(6)The decision of the tribunal as to whether the accused is guilty of the charge may be a majority decision.
(7)Where—
(a)the chairman of the tribunal is not the chief officer of police of the police force to which the accused belongs; and
(b)that chief officer is neither interested in the case otherwise than in his capacity as such nor a material witness,
the function of determining any punishment to be imposed shall be discharged by that chief officer after considering any recommendation as to punishment made by the chairman.
(8)Before making any recommendation the chairman shall consult the other members of the tribunal.
(9)Where—
(a)this section applies to the hearing of a disciplinary charge; and
(b)there is another disciplinary charge against the accused which, in the opinion of the chief officer of police of the police force to which he belongs, can conveniently and fairly be determined at the same time,
the chief officer may direct that this section shall apply also to the hearing of the other charge.
Every police authority in carrying out their duty with respect to the maintenance of an [F2efficient and effective] police force, and inspectors of constabulary in carrying out their duties with respect to the efficiency [F3and effectiveness] of any police force, shall keep themselves informed as to the working of sections 84 to 93 above in relation to the force.
Textual Amendments
F2Words in s. 95 substituted (1.4.1995) by 1994 c. 29, s. 44, Sch. 5 Pt. II para.29 (with s. 38); S.I. 1994/3262, art. 4, Sch.
F3Words in s. 95 inserted (1.4.1995) by 1994 c. 29, s. 44, Sch. 5 Pt. II para.29 (with s. 38); S.I. 1994/3262, art. 4, Sch.
(1)An agreement for the establishment in relation to any body of constables maintained by an authority other than a police authority of procedures corresponding [F4or similar] to any of those established by or by virtue of this Part of this Act may, with the approval of the Secretary of State, be made between the Authority and the authority maintaining the body of constables.
(2)Where no such procedures are in force in relation to any body of constables, the Secretary of State may by order establish such procedures.
(3)An agreement under this section may at any time be varied or terminated with the approval of the Secretary of State.
(4)Before making an order under this section the Secretary of State shall consult—
(a)the Authority; and
(b)the authority maintaining the body of constables to whom the order would relate.
(5)The power to make orders under this section shall be exercisable by statutory instrument; and any statutory instrument containing such an order shall be subject to annulment in pursuance of a resolution of either House of Parliament.
(6)Nothing in any other enactment shall prevent an authority who maintain a body of constables from carrying into effect procedures established by virtue of this section.
(7)No such procedures shall have effect in relation to anything done by a constable outside England and Wales.
Textual Amendments
F4Words in s. 96(1) inserted (1.4.1995) by 1994 c. 29, s. 44, Sch. 5 Pt. II para.30 (with s. 38); S.I. 1994/3262, art. 4, Sch.
(1)The Authority shall, at the request of the Secretary of State, report to him on such matters relating generally to their functions as the Secretary of State may specify, and the Authority may for that purpose carry our research into any such matters.
(2)The Authority may make a report to the Secretary of State on any matters coming to their notice under this Part of this Act to which they consider that his attention should be drawn by reason of their gravity or of other exceptional circumstances; and the Authority shall send a copy of any such report to the police authority and to the chief officer of police of any police force which appears to the Authority to be concerned or, if the report concerns any such body of constables as is mentioned in section 96 above, to the authority maintaining it and the officer having the direction and the control of it.
(3)As soon as practicable after the end of each calendar year the Authority shall make to the Secretary of State a report on the discharge of their functions during that year.
(4)The Authority shall keep under review the working of sections 84 to 96 above and shall make to the Secretary of State a report on it at least once in every three years after the coming into force of this section.
(5)The Secretary of State shall lay before Parliament a copy of every report received by him under this section and shall cause every such report to be published.
(6)The Authority shall send to every police authority—
(a)a copy of every report made by the Authority under subsection (3) above; and
(b)any statistical or other general information which relates to the year dealt with by the report and to the area of that authority and which the Authority consider should be brought to the police authority’s attention in connection with their functions under section 95 above.
(1)No information received by the Authority in connection with any of their functions under sections 84 to 97 above or regulations made by virtue of section 99 below shall be disclosed by any person who is or has been a member, officer or servant of the Authority except—
(a)to the Secretary of State or to a member, officer or servant of the Authority or, so far as may be necessary for the proper discharge of the functions of the Authority, to other persons;
(b)for the purposes of any criminal, civil or disciplinary proceedings; or
(c)in the form of a summary or other general statement made by the Authority which does not identify the person from whom the information was received or any person to whom it relates.
(2)Any person who discloses information in contravention of this section shall be guilty of an offence and liable on summary conviction to a fine of an amount not exceeding level 5 on the standard scale F5. . ..
Textual Amendments
F5Words in s. 98(2) repealed (5.11.1993) 1993 c. 50, s. 1(1), Sch. 1 Pt.XIV.
(1)The Secretary of State may make regulations as to the procedure to be followed under this Part of this Act.
(2)It shall be the duty of the Secretary of State to provide by regulations—
(a)that, subject to such exceptions as may be specified by the regulations, a chief officer of police shall furnish, in accordance with such procedure as may be so specified, a copy of, or of the record of, a complaint against a member of the police force for his area—
(i)to the person by or on behalf of whom the complaint was made; and
(ii)to the officer against whom it was made;
(b)procedures for the informal resolution of complaints of such descriptions as may be specified in the regulations, and for giving the person who made the complaint a record of the outcome of any such procedure if he applies for one within such period as the regulations may provide;
(c)procedures for giving a police officer against whom a complaint is made which falls to be resolved informally an opportunity to comment orally or in writing on the complaint;
(d)for cases in which any provision of this Part of this Act is not to apply where a complaint, other than a complaint which falls to be resolved by an informal procedure, is withdrawn or the complainant indicates that he does not wish any further steps to be taken;
(e)for enabling the Authority to dispense with any requirement of this Part of this Act;
(f)procedures for the reference or submission of complaints or other matters to the Authority;
(g)for the time within which the Authority are to give a notification under section 89(3) above;
(h)that the Authority shall be supplied with such information or documents of such description as may be specified in the regulations at such time or in such circumstances as may be so specified;
(j)that any action or decision of the Authority which they take in consequence of their receipt of a memorandum under section 90 above shall be notified if it is an action or decision of a description specified in the regulations, to the person concerned and that, in connection with such a notification, the Authority shall have power to furnish him with any relevant information;
(k)that chief officers of police shall have power to delegate any functions conferred on them by or by virtue of the foregoing provisions of this Part of this Act, other than their functions under section 94(3) above.
(1)Regulations under this Part of this Act may make different provision for different circumstances and may authorise the Secretary of State to make provision for any purposes specified in the regulations.
(2)Before making regulations under this Part of this Act, the Secretary of State shall furnish a draft of the regulations to the Police Advisory Board for England and Wales and take into consideration any representations made by that Board.
(3)Any power to make regulations under this Part of this Act shall be exercisable by statutory instrument.
(4)Subject to subsection (5) below, regulations under this Part of this Act shall be subject to annulment in pursuance of a resolution of either House of Parliament.
(5)Regulations to which this subsection applies shall not be made unless a draft of them has been approved by resolution of each House of Parliament.
(6)Subsection (5) above applies to regulations made by virtue—
(a)of section 87(1)(a)(ii) or 89(1)(b) or (5) above;
(b)of section 99(2)(b) or (e) above.
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