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11The powers conferred by Part Ii of Schedule 5 shall also be exercisable as mentioned in paragraph 10(1) of this Schedule where
(a)a complaint is made to the Council that there has been undue delay on the part of a recognised body in connection with any matter in which it was instructed on behalf of a client; and
(b)the Council by notice in writing invites the body to give an explanation within such period following the giving of the notice as may be specified in it, being a period of not less than eight days ; and
(c)the body fails within that period to give an explanation which the Council regards as satisfactory ; and
(d)the Council gives notice of the failure to the body and (at the same or any later time) notice that the powers conferred by Part II of Schedule 5 are accordingly exercisable in its case by virtue of this paragraph.
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