prescribe circumstances in which F3gas suppliers are to inform F4customers or potential customers of their rights under this section F5or the rights under section 33AA;

prescribe such standards of performance in relation to any duty arising under paragraph (a) above as, in the Director’s opinion, ought to be achieved in all cases;

prescribe circumstances in which F3gas suppliers are to be exempted from any requirements of the regulations or this section; and

F6if the Director is of the opinion that the differences are such that no gas supplier would be unduly disadvantaged in competing with other gas suppliers, make different provision with respect to different F3gas suppliers.

prescribe circumstances in which gas transporters are to inform customers or potential customers of gas suppliers of their rights under this section;

prescribe such standards of performance in relation to any duty arising under paragraph (a) as, in the Authority’s opinion, ought to be achieved in all cases;

make provision as to the manner in which compensation under this section is to be made;

prescribe circumstances in which gas transporters are to be exempted from any requirements of the regulations or this section; and

if the Authority is of the opinion that the differences are such that no gas transporter would be unduly disadvantaged in competing with other gas transporters, make different provision with respect to different gas transporters.

require or permit compensation to be made on behalf of gas transporters by gas suppliers to customers or potential customers;

require gas suppliers to provide services to gas transporters in connection with the making of compensation under this section.

may be referred to the Authority by either party or, with the agreement of either party, by the Council; and

on such a reference, shall be determined by order made by the Authority or, if it thinks fit, by such person (other than the Council) as may be prescribed.

in England and Wales, as if it were a judgment of a county court; and

in Scotland, as if it were an extract registered decree arbitral bearing a warrant for execution issued by the sheriff.

determine such standards of overall performance in connection with the provision of gas supply services by F15gas suppliers as, in his opinion, ought to be achieved by them; and

arrange for the publication, in such form and in such manner as he considers appropriate, of the standards so determined.

determine such standards of overall performance in connection with the activities of gas transporters as, in its opinion, ought to be achieved by them; and

arrange for the publication, in such form and in such manner as he considers appropriate, of the standards so determined.

arrange for such research as the Authority considers appropriate with a view to discovering the views of a representative sample of persons likely to be affected and consider the results;

publish a notice of its proposals in accordance with subsections (2) and (3) and consider any representations which are duly made in respect of those proposals; and

consult the Council and other persons or bodies mentioned in subsection (4).

stating that the Authority proposes to prescribe or determine standards of performance and setting out the standards of performance proposed;

stating the reasons why it proposes to prescribe or determine those standards of performance; and

specifying the time (not being less than 28 days from the date of publication of the notice) within which representations with respect to the proposals may be made.

gas suppliers (in the case of standards of performance under section 33A or 33B) or gas transporters and gas suppliers (in the case of standards of performance under section 33AA or 33BA); and

persons or bodies appearing to the Authority to be representative of persons likely to be affected by the regulations or determination.

on each gas transporter (or each gas transporter of a specified description); and

on each gas supplier (or each gas supplier of a specified description),

measures for improving energy efficiency, that is to say, efficiency in the use by consumers of electricity, gas conveyed through pipes or any other source of energy which is specified in the order;

as to the treatment of persons who become gas transporters or gas suppliers after the beginning of the period to which the order relates;

as to the action which qualifies for the purpose of meeting the whole or any part of F41a carbon emissions reduction target;

as to the method by which improvements in energy efficiencyF42, increases in the amount of electricity generated, or heat produced, by microgeneration or otherwise using low-emissions sources or technologies or reductions in energy consumption attributable to any qualifying action are to be assessed;

requiring transporters and suppliers to give to the Authority specified information, or information of a specified nature, about their proposals for complying with their F43carbon emissions reduction obligations;

requiring transporters or suppliers to produce to the Authority evidence of a specified kind demonstrating that they have complied with their F46carbon emissions reduction obligations.

his proposals for complying with his F47carbon emissions reduction obligation; or

the question whether he has complied with that obligation.

a person’s F48carbon emissions reduction target may be altered during the period to which the order relates;

the whole or any part of a person’s F48carbon emissions reduction target may be treated as having been achieved by action taken otherwise than by or on behalf of that person;

any action taken before the period to which the order relates may be treated as qualifying action taken during that period;

the whole or any part of a person’s F48carbon emissions reduction target may be transferred to another gas transporter or gas supplier or to an electricity distributor or electricity supplier (within the meaning of Part I of the M1Electricity Act 1989); or

a person may carry forward the whole or any part of his F48carbon emissions reduction target for the period to which the order relates to a subsequent period.

provide for exceptions from any requirement of the order;

provide that any specified requirement contained in it is to be treated as a relevant requirement for the purposes of this Part;

make supplementary, incidental and transitional provision; and

subject to subsection (4), make different provision for different cases (including different provision in relation to different transporters or suppliers).

electricity generated by a generating station which is operated for the purposes of producing heat, or a cooling effect, in association with electricity;

heat produced in association with electricity or steam produced from (or air or water heated by) such heat; or

any gas or liquid subjected to a cooling effect produced in association with electricity,

determine such standards of performance in connection with the promotion of the efficient use of gas by consumers as, in his opinion, ought to be achieved by gas suppliers; and

arrange for the publication, in such form and in such manner as he considers appropriate, of the standards so determined.

the standards determined under this section which are applicable to that supplier; and

that supplier’s level of performance as respects those standards.

the compensation made by F23gas suppliers under section 33A above;

the levels of overall performance achieved by F23gas suppliers in connection with the provision of gas supply services; F24. . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

the compensation made by gas transporters under section 33AA;

the levels of overall performance achieved by gas transporters.

as respects each standard prescribed by regulations under section 33A above, the number of cases in which compensation was made and the aggregate amount or value of that compensation; and

as respects each standard determined under F27section 33B F28. . ., such information with respect to the level of performance achieved by the supplier as F29the Authority may direct.

as respects each standard prescribed by regulations under section 33AA, the number of cases in which compensation was made and the aggregate amount or value of that compensation; and

as respects each standard determined under section 33BA, such information with respect to the level of performance achieved by the transporter as the Authority may direct.

the standards of overall performance determined under section 33B or 33BA; and

the levels of performance achieved as respects those standards,

as to the form and manner in which and the frequency with which information is to be given; and

requiring information about the matters mentioned in subsection (1)(a) or (b) and relating to gas transporters to be given by gas transporters to gas suppliers and by gas suppliers to their customers or potential customers.

complaints made by consumers about any matter relating to the activities of such suppliers or transporters and the handling of such complaints.