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Version Superseded: 01/10/2024
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[F3(1)For the purposes of sections 27C and 27D, a dispute is [F4a “section 27B dispute”] if—
(a)it arises from a written complaint—
(i)made against a gas transporter,
(ii)made against the holder of a licence under section 7ZA,
(iii)made against the owner of an LNG import or export facility,
(iv)made against the owner of a storage facility,
(v)made against a person carrying out an activity described in section 5(1)(a) or (aa) who has been granted an exemption under section 6A(1), or
(vi)made by a person falling within paragraph (a) of subsection (1B) against a person falling within paragraph (b) of that subsection;
(b)it is wholly or mainly a dispute regarding an obligation of the person complained against [F5which falls within subsection (2A)]; and
(c)it is a dispute between the complainant and the person complained against.
(1A)Until section 75 of the Utilities Act 2000 comes into force the reference in subsection (1)(a)(v) above to a person who has been granted an exemption under section 6A(1) includes a person to whom one or more of the exceptions to section 5(1) contained in Schedule 2A applies.
(1B)For the purposes of subsection (1)(a)(vi)—
(a)a person falls within this paragraph if the person is certified on the ground mentioned in section 8G(5) in respect of a pipe-line system or gas interconnector;
(b)a person falls within this paragraph if the person is designated under section 8J(3) in respect of the pipe-line system or gas interconnector mentioned in paragraph (a).]
(2)The reference in subsection [F6(1)(a)] to a complaint does not include a reference to—
(a)a complaint about a modification (or a failure to make a modification) of—
(i)a term or condition of a relevant licence held by the person complained against, or
(ii)an obligation or right contained in any code or other document and having effect by virtue of such a term or condition; or
(b)a complaint made by a person as a household customer or potential household customer.
[F7(2A)An obligation of the person complained against falls within this subsection if it is—
(a)an obligation under a relevant condition or relevant requirement in relation to that person imposed before IP completion day for the purpose of implementing the Gas Directive, including such an obligation as modified on or after IP completion day, or
(b)an obligation under a relevant condition or relevant requirement in relation to that person imposed on or after IP completion day which, if it had been imposed immediately before IP completion day, would have been an obligation imposed for the purpose of implementing the Gas Directive.]
(3)In this section and section 27C—
F8...
[F9“household customer” means a customer who purchases gas for consumption by the customer’s own household;]
F8...
F8...
“relevant licence” means a licence under section 7(2) or 7ZA.]
Textual Amendments
F1Ss. 27B-27D and cross-heading inserted (29.6.2009) by The Gas and Electricity (Dispute Resolution) Regulations 2009 (S.I. 2009/1349), regs. 1(1), 2
F2Words in s. 27B heading substituted (31.12.2020) by The Electricity and Gas etc. (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/530), regs. 1(1), 31(2); 2020 c. 1, Sch. 5 para. 1(1)
F3Ss. 27B(1)-(1B) substituted for s. 27B(1) (10.11.2011) by The Electricity and Gas (Internal Markets) Regulations 2011 (S.I. 2011/2704), regs. 1(1), 28(3)(a)
F4Words in s. 27B(1) substituted (31.12.2020) by The Electricity and Gas etc. (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/530), regs. 1(1), 31(3)(a); 2020 c. 1, Sch. 5 para. 1(1)
F5Words in s. 27B(1)(b) substituted (31.12.2020) by The Electricity and Gas etc. (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/530), regs. 1(1), 31(3)(b); 2020 c. 1, Sch. 5 para. 1(1)
F6Word in s. 27B(2) substituted (10.11.2011) by The Electricity and Gas (Internal Markets) Regulations 2011 (S.I. 2011/2704), regs. 1(1), 28(3)(b)
F7S. 27B(2A) inserted (31.12.2020) by The Electricity and Gas etc. (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/530), regs. 1(1), 31(4) (as amended by The Electricity and Gas etc. (Amendment) (EU Exit) Regulations 2020 (S.I. 2020/1016), regs. 1(2), 3(12)); 2020 c. 1, Sch. 5 para. 1(1)
F8Words in s. 27B(3) omitted (10.11.2011) by virtue of The Electricity and Gas (Internal Markets) Regulations 2011 (S.I. 2011/2704), regs. 1(1), 28(3)(c)(i)
F9Words in s. 27B(3) substituted (10.11.2011) by The Electricity and Gas (Internal Markets) Regulations 2011 (S.I. 2011/2704), regs. 1(1), 28(3)(c)(ii)
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