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3A scheme must, as regards the duties and powers attached to the investigation of complaints under the scheme—
(a)impose on the adjudicator a duty, subject to the provision made in pursuance of sub-paragraph (c) below, to investigate and determine any complaint duly made ;
(b)impose on the adjudicator a duty to afford the complainant and the society or associated body an opportunity to make representations (whether orally or in writing) in relation to the action complained of ;
(c)confer power on the adjudicator to advise, mediate or act as conciliator before proceeding further with an investigation ;
(d)confer power on the adjudicator to extend the scope of his investigation to other matters related to the action complained of; and
(e)confer on an adjudicator such powers to require information and documents relevant to the matter to be furnished to him as are necessary for the purposes of the investigation.
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