SCHEDULES

SCHEDULE 12 Schemes for Investigation of Complaints

Part III Minimum Requirements for Recognised Schemes: Other Provisions

Functions of adjudicator

5

(1)

Subject to sub-paragraph (2) below, a scheme must confer power on the adjudicator, by his determination, to do either or both of the following, that is to say—

(a)

direct the society or associated body whose action is complained of to take or desist from taking such steps as are specified in the determination;

(b)

order the society or associated body whose action is complained of to pay the complainant a sum by way of compensation for the loss, expense or inconvenience caused by the action.

(2)

A scheme may impose a limit on the amount of compensation that a society or associated body may be ordered to pay a complainant, but the limit must not be less than £100,000.