C4C5C6C2C3 Part I ELECTRICITY SUPPLY
Pt. I modified (S.) (30.11.2005) by The Electricity from Non-Fossil Fuel Sources (Scotland) Saving Arrangements Order 2005 (S.S.I. 2005/549), arts. 1(1), 9
Pt. 1 excluded (30.12.2015) by The Port Talbot Steelworks Generating Station Order 2015 (S.I. 2015/1984), arts. 1, 7(2) (with art. 26)
Pt. I (ss. 1-64) applied (1.10.2001) by S.I. 2001/3264, regs. 4(2), 5(2)
Pt. I (ss. 1-64) amended (E.W.) (27.10.2000) by S.I. 2000/2727, art. 10
Pt. I (ss. 1-64) amended (7.11.2000) by 2000 c. 27, s. 105(1)(a); S.I. 2000/2974, art. 2, Sch. (subject to transitional provisions in arts. 3-12)
Pt. I (ss. 1-64) amended (E.W.) (1.10.2001) by S.I. 2000/2727, art. 10 (as substituted (1.10.2001) by S.I. 2001/3268, art. 2(13))
Consumer protection: standards of performance
C142 Information with respect to levels of performance.
1
The Director shall from time to time collect information with respect to—
a
the compensation made by F1electricity suppliers under section 39 above;
b
the levels of overall performance achieved by such suppliers in connection with the provision of electricity supply services; F2. . .
c
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F31A
The Authority shall from time to time collect information with respect to—
a
the compensation made by electricity distributors under section 39A above;
b
the levels of overall performance achieved by electricity distributors.
2
F4At such times as may be specified in a direction given by the Director, each F5electricity supplier shall furnish to the Director the following information, namely—
a
as repects each standard prescribed by regulations under section 39 above, the number of cases in which compensation was made and the aggregate amount or value of that compensation; and
b
as repects each standard determined under section 40 F6. . ., such information with respect to the level of performance achieved by the supplier as may be so specified.
F72A
At such times as may be specified in a direction given by the Authority, each electricity distributor shall furnish to the Authority the following information, namely—
a
as respects each standard prescribed by regulations under section 39A, the number of cases in which compensation was made and the aggregate amount or value of that compensation; and
b
as respects each standard determined under section 40A, such information with respect to the level of performance achieved by the distributor as may be so specified.
F93
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F84
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F85
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pt. I modified (5.10.2004) by Energy Act 2004 (c. 20), ss. 184(12), 185(13), 198(2); S.I. 2004/2575, art. 2(1), Sch. 1