1(1)The Lord Chancellor may give general directions concerning the discharge of the functions of the Legal Services Ombudsman.
(2)Any such directions shall be published by the Lord Chancellor in such manner as appears to him to be appropriate.
(3)Subject to any such direction and to the provisions of this Act, the Ombudsman may make such provision as he considers appropriate for the discharge of his functions.
(4)The Ombudsman may, in particular, make provision as to—
(a)the procedure to be followed in relation to any investigation conducted by him or on his behalf;
(b)the form and conduct of any such investigation;
(c)the form, content and publication of reports under section 23.