[F195BPublication of statistical information about complaintsE+W
(1)It shall be the duty of the Council to publish, in such form and manner and with such frequency as it thinks appropriate, such statistical information as it considers appropriate relating to complaints made by consumers about any matter relating to the activities of sewerage undertakers [F2or sewerage licensees] and the handling of such complaints.
(2)In subsection (1) above, “complaints” includes complaints made directly to sewerage undertakers [F3or sewerage licensees] (or anyone carrying on activities on their behalf) and complaints to the Authority, the Council, the Assembly or the Secretary of State.]
Textual Amendments
F1S. 95B inserted (1.10.2005) by Water Act 2003 (c. 37), ss. 45(2), 105(3); S.I. 2005/2714, art. 2(e) (with Sch. para. 8)
F2Words in s. 95B(1) inserted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 85(a); S.I. 2017/462, art. 3(k)(x)
F3Words in s. 95B(2) inserted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 85(b); S.I. 2017/462, art. 3(k)(x)