Part IStandards of Performance and Service to Customers

Gas supply

15Promotion of efficient use of gas

The following section shall be inserted in the [1986 c. 44.] Gas Act 1986 after section 15A (which is inserted by section 17)—

15BPromotion of efficient use of gas

1

The Director may, after consulting the public gas suppliers and persons or bodies appearing to him to be representative of persons likely to be affected, from time to time—

a

determine such standards of performance in connection with the promotion of the efficient use of gas by consumers as, in his opinion, ought to be achieved by public gas suppliers; and

b

arrange for the publication, in such form and in such manner as he considers appropriate, of the standards so determined.

2

Different standards may be determined for different public gas suppliers.

3

Each public gas supplier shall, in such form and manner and with such frequency as the Director may direct, take steps to inform his customers of—

a

the standards determined under this section which are applicable to that supplier; and

b

that supplier’s level of performance as respects those standards.