Competition and Service (Utilities) Act 1992 (c. 43)

Part I U.K. Standards of Performance and Service to Customers

Electricity supply E+W+S

21 Information to be given to customers about overall performance. E+W+S

The following section shall be inserted in the M1 Electricity Act 1989, after section 42—

“42A Information to be given to customers about overall performance.

(1) Each public electricity supplier shall, in such form and manner and with such frequency as the Director may direct, take steps to inform his customers of—

(a) the standards of overall performance determined under section 40 above which are applicable to that supplier; and

(b) that supplier’s level of performance as respects each of those standards.

(2) In giving any such direction, the Director shall not specify a frequency of less than once in every period of twelve months.”

Commencement Information

I1 S. 21 wholly in force at 1.7.1992 see s. 56(2) and Competition and Service (Utilities) Act 1992 (Commencement No. 1) Order 1992, art. 3, Sch. Pt. I

Marginal Citations

M1 1989 c. 29.