30 Research concerning views of customers.E+W
(1)Section 96 of the M1Water Industry Act 1991 (procedure for regulations under section 95 relating to standards of performance in the provision of sewerage services) shall be amended as follows.
(2)In subsection (1)(d), for “both” there shall be substituted “ the summary mentioned in subsection (2)(bb) below, ”.
(3)The following subsection shall be inserted after subsection (1)—
“(1A)Before making an application to the Secretary of State under this section the Director shall arrange for such research as he considers appropriate with a view to discovering the views of a representative sample of persons likely to be affected and consider the results.”
(4)In subsection (2), the following paragraph shall be inserted after “apply” in paragraph (b)—
“ (bb) is accompanied by a written summary of the results of the research carried out in accordance with subsection (1A) above; ”.