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Railways Act 1993, Section 77 is up to date with all changes known to be in force on or before 17 August 2024. There are changes that may be brought into force at a future date. Changes that have been made appear in the content and are referenced with annotations.
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Valid from 01/04/1994
(1)It shall be the duty of each consultative committee to investigate any matter which relates—
(a)to the provision of railway passenger services—
(i)by the Board or any subsidiary of the Board,
(ii)under a franchise agreement, or
(iii)on behalf of the Franchising Director, or
(b)to the provision of station services by any person in a case where the operator of the station in question is authorised by a licence to be the operator of that station,
if the condition specified in subsection (2) below is satisfied in relation to the matter in question.
(2)The condition mentioned in subsection (1) above is satisfied if the matter—
(a)is the subject of a representation made to the committee by a user or potential user of railway passenger services and does not appear to the committee to be frivolous or vexatious;
(b)is referred to the committee—
(i)by the Regulator under section 68(2) above; or
(ii)by the Central Committee under section 76(3) above; or
(c)appears to the committee to be one which it ought to investigate.
(3)If, on investigating any matter, a consultative committee considers it appropriate to do so, the committee shall make representations to the person providing the service in question and—
(a)in the case of a service provided under a franchise agreement, to the franchisee, or
(b)in the case of a service provided on behalf of the Franchising Director, to the Franchising Director,
about the matter, or any matter to which it relates or which appears to the committee to be relevant to the subject of the matter investigated.
(4)Where a consultative committee—
(a)having made representations under subsection (3) above, is of the opinion that it is unable to achieve a satisfactory resolution of the matter by that means, or
(b)on investigating any matter, has reason to believe that the holder of a passenger licence or a station licence is contravening, or is likely to contravene, any condition of the licence,
the committee shall refer the matter to the Regulator (or, in the case of a matter that was referred to the committee by the Regulator, refer it back to the Regulator) with a view to his exercising such of his powers as he considers appropriate in the circumstances of the case.
(5)Where a consultative committee investigates any matter pursuant to subsections (1) to (3) above—
(a)it may prepare, and send to the Central Committee, a report of its findings; and
(b)it may publish any such report, unless the matter in question is one which was referred to the consultative committee by the Regulator as mentioned in subsection (2)(b)(i) above.
(6)At the request of the Regulator, a consultative committee shall make a report to him on such matters relating to the quality of the railway passenger services, and the station services, provided in the committee’s area as may be specified in the request.
(7)The Regulator may arrange for the publication of any report under subsection (6) above in such manner as he may consider appropriate.
(8)If the Franchising Director, after consultation with the Regulator, so requests, a consultative committee shall assist the Franchising Director, to such extent and in such respects as may be specified in the request, in ascertaining whether, in the case of any franchise agreement, the franchise operator is attaining the standards set for the provision of the franchised services.
(9)Where a consultative committee has investigated any matter pursuant to subsections (1) to (3) or subsection (6) above, it shall neither—
(a)include in any report or representations a proposal for any steps to be taken by any person in relation to that matter, nor
(b)refer the matter to the Regulator under subsection (4)(a) above by reason only of the failure of any person to take any steps in relation to that matter,
unless, balancing the cost of taking those steps against the benefits which the committee considers will be enjoyed by any person in consequence of the taking of those steps, the committee is of the opinion, on the basis of the information available to it, that the expenditure involved represents good value for money.
(10)The services which are to be regarded for the purposes of this section as provided on behalf of the Franchising Director are the same services as are to be so regarded for the purposes of section 37 above.
(11)In this section, any reference to railway passenger services includes a reference to bus substitution services required to be provided in place of any such services; and in this subsection, “bus substitution services” has the same meaning as it has in sections 120 to 124 of the M1Transport Act 1985.
Modifications etc. (not altering text)
C1S. 77 excluded (30.11.2000) by 2000 c. 38, s. 253, Sch. 28 para. 10
C2Ss. 76, 77 applied (1.4.1994) by 1993 c. 43, ss. 47(2)(d)(4)(d), 152(2), Sch. 13 para. 3(2) (modifying 1985 c. 67, s. 123); S.I. 1994/571, art. 5
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