Textual Amendments
F2(1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
[F3(2)The Commissioner shall investigate any complaint made to him, or to the appropriate Consultative Committee, by a current, potential or former customer of a new water and sewerage authority, as respects a function of that authority (whether as a water authority or as a sewerage authority).
(2A)The Commissioner need not investigate such a complaint if—
(a)the complainer has not pursued the complaint with the authority, or
(b)it appears to the Commissioner that the complaint is vexatious or frivolous.]
(3)F4. . ., Where the [F5Commissioner]considers it appropriate to do so in connection with a complaint investigated by [F5him] under subsection (2) above, [F5he] shall make representations on behalf of the complainer to the authority in question about any matter—
(a)to which the complaint relates; or
(b)which appears to [F5him] to be relevant to the subject matter of the complaint.
(4)The [F6Commissioner] shall advise the Secretary of State on any matter which appears to [F6either of them], to relate to—
(a)the standard of service provided by a new water and sewerage authority to their customers; or
(b)the manner in which any such authority conduct their relations with their customers or potential or former customers.
(5)The [F7Commissioner] shall have power to do anything which is calculated to facilitate, or is incidental or conducive to, the performance of any of [F7his] functions under this Act; F8. . ..
Textual Amendments
F2S. 68(1) repealed (1.11.1999) by 1999 c. 9, s. 15(1)(2), Sch. 3 Pt. II para. 10(2), Sch. 4 Pt. II; S.S.I. 1999/133, art. 2(b)(c)(e)(f)
F3S. 68(2)(2A) substituted for s. 68(2) (1.11.1999) by 1999 c. 9, s. 15(1), Sch. 3 Pt. II para. 10(3); S.S.I. 1999/133, art. 2(b)(e)
F4Words in s. 68(3) repealed (1.11.1999) by 1999 c. 9, s. 15(1)(2), Sch. 3 Pt. II para. 10(4)(a), Sch. 4 Pt. II; S.S.I. 1999/133, art. 2(b)(c)(e)(f)
F5Words in s. 68(3) substituted (1.11.1999) by 1999 c. 9, s. 15(1), Sch. 3 Pt. II para. 10(4)(b)(c)(d); S.S.I. 1999/133, art. 2(b)(e)
F6Words in s. 68(4) substituted (1.11.1999) by 1999 c. 9, s. 15(1), Sch. 3 Pt. II para. 10(5)(a)(b); S.S.I. 1999/133, art. 2(b)(e)
F7Words in s. 68(5) substituted (1.11.1999) by 1999 c. 9, s. 15(1), Sch. 3 Pt. II para. 10(6)(a)(b); S.S.I. 1999/133, art. 2(b)(e)
F8Words in s. 68(5) repealed (1.11.1999) by 1999 c. 9, s. 15(1)(2), Sch. 3 Pt. II para. 10(6)(c), Sch. 4 Pt. II; S.S.I. 1999/133, art 2(b)(c)(e)(f)
Commencement Information
I1S. 68 wholly in force at 1.4.1996; s. 68 not in force at Royal Assent see s. 184(2); s. 68(1)(4)(5) in force at 30.10.1995 by S.I. 1995/2866, art. 2(b); s. 68(2)(3) in force at 1.4.1996 by S.I. 1996/323, art. 4(1)(a), Sch. 1