SCHEDULES
SCHEDULE 2 Social rented sector: housing complaints
F1Collaborative working with Local Commissioners
10A
1
If at any stage in the course of conducting an investigation under this Act a housing ombudsman forms the opinion that the complaint relates partly to a matter within the jurisdiction of a Local Commissioner, the ombudsman may, subject to sub-paragraph (2), conduct an investigation under this Act jointly with that Commissioner.
2
A housing ombudsman must obtain the consent of the complainant or the complainant's representative before agreeing to a joint investigation referred to in sub-paragraph (1).
3
If a housing ombudsman forms the opinion that a complaint which is being investigated by a Local Commissioner relates partly to a matter within the jurisdiction of the ombudsman, the ombudsman may conduct an investigation jointly with that Commissioner.
4
If a housing ombudsman conducts an investigation jointly with a Local Commissioner, the requirements of paragraph 7 may be satisfied by a report made jointly with that person.
5
A joint report made under this paragraph must distinguish determinations of a housing ombudsman from other findings or recommendations.
Sch. 2 para. 10A and cross-heading inserted (1.4.2013 for E.) by Localism Act 2011 (c. 20), ss. 182(8), 240(2); S.I. 2013/722, art. 2(d)