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Changes over time for: Cross Heading: Complaints


Timeline of Changes
This timeline shows the different points in time where a change occurred. The dates will coincide with the earliest date on which the change (e.g an insertion, a repeal or a substitution) that was applied came into force. The first date in the timeline will usually be the earliest date when the provision came into force. In some cases the first date is 01/02/1991 (or for Northern Ireland legislation 01/01/2006). This date is our basedate. No versions before this date are available. For further information see the Editorial Practice Guide and Glossary under Help.
Status:
Point in time view as at 01/01/2024.
Changes to legislation:
There are currently no known outstanding effects for the Northern Ireland Act 1998, Cross Heading: Complaints.

Changes to Legislation
Revised legislation carried on this site may not be fully up to date. At the current time any known changes or effects made by subsequent legislation have been applied to the text of the legislation you are viewing by the editorial team. Please see ‘Frequently Asked Questions’ for details regarding the timescales for which new effects are identified and recorded on this site.
ComplaintsU.K.
10(1)If the Commission receives a complaint made in accordance with this paragraph of failure by a public authority to comply with a scheme approved or made under paragraph 6 or 7, it shall—U.K.
(a)investigate the complaint; or
(b)give the complainant reasons for not investigating.
(2)A complaint must be made in writing by a person who claims to have been directly affected by the failure.
(3)A complaint must be sent to the Commission during the period of 12 months starting with the day on which the complainant first knew of the matters alleged.
(4)Before making a complaint the complainant must—
(a)bring the complaint to the notice of the public authority; and
(b)give the public authority a reasonable opportunity to respond.
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