SCHEDULES

SCHEDULE 17 The Ombudsman Scheme

Part II The Scheme Operator

F1Annual plan

9A

(1)

The scheme operator must in respect of each of its financial years prepare an annual plan.

(2)

The plan must be prepared before the start of the financial year.

(3)

An annual plan in respect of a financial year must make provision about the use of the resources of the scheme operator.

(4)

The plan may include material relating to periods longer than the financial year in question.

(5)

Before preparing an annual plan, the scheme operator must consult such persons (if any) as the scheme operator considers appropriate.

(6)

The scheme operator must publish each annual plan in the way it considers appropriate.