Valid from 06/04/2009
Part 2E+W+SGrievance procedures
Prospective
Chapter 1E+W+SStandard procedure
Step 1: statement of grievanceE+W+S
6The employee must set out the grievance in writing and send the statement or a copy of it to the employer.
Step 2: meetingE+W+S
7(1)The employer must invite the employee to attend a meeting to discuss the grievance.
(2)The meeting must not take place unless—
(a)the employee has informed the employer what the basis for the grievance was when he made the statement under paragraph 6, and
(b)the employer has had a reasonable opportunity to consider his response to that information.
(3)The employee must take all reasonable steps to attend the meeting.
(4)After the meeting, the employer must inform the employee of his decision as to his response to the grievance and notify him of the right to appeal against the decision if he is not satisfied with it.
Step 3: appealE+W+S
8(1)If the employee does wish to appeal, he must inform the employer.
(2)If the employee informs the employer of his wish to appeal, the employer must invite him to attend a further meeting.
(3)The employee must take all reasonable steps to attend the meeting.
(4)After the appeal meeting, the employer must inform the employee of his final decision.
Prospective
Chapter 2E+W+S Modified procedure
Step 1: statement of grievanceE+W+S
9The employee must—
(a)set out in writing—
(i)the grievance, and
(ii)the basis for it, and
(b)send the statement or a copy of it to the employer.
Step 2: responseE+W+S
10The employer must set out his response in writing and send the statement or a copy of it to the employee.