SCHEDULES
SCHEDULE 2Conditions to be met by student complaints scheme
Recommendation of reviewer if complaint justified
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Condition E is that the scheme provides that, in a case where a reviewer decides that a qualifying complaint is to any extent justified, the reviewer—
a
may recommend the governing body of the institution to which the complaint relates—
i
to do anything specified in the recommendation (which may include the payment of sums so specified), and
ii
to refrain from doing anything so specified, but
b
may not require any person to do, or refrain from doing, anything.