6Condition E is that the scheme provides that, in a case where a reviewer decides that a qualifying complaint is to any extent justified, the reviewer—
(a)may recommend the governing body of the institution to which the complaint relates—
(i)to do anything specified in the recommendation (which may include the payment of sums so specified), and
(ii)to refrain from doing anything so specified, but
(b)may not require any person to do, or refrain from doing, anything.